I live in Georgetown, KY. I applied for a home equity line of credit. I thought I had good credit. I have recently purchased a home and new car. I have over $100,000 of equity in my home; however, somehow some collection action showed up on my credit report--things I don't know about and must be cleared--in other words, some sort of mistake. National City, who got over $150,000 worth of handling my money last year, denied my loan request. I understand that the credit rating hurt my application and I that it must be repaired (I have to dispute the stuff and it will take at least 30 days to clear up) before they can reconsider my loan. But what I don't understand is WHY IS my local bank manager now RUDE to me! Jane, you really shouldn't burn bridges by being rude to your bank customers!!! I'm so disgusted that I'm ready to switch banks!