Alltel is evil. When I was with Verizon and moved down south they said, no problem we will release you from your contract since we can't give you a local number. Now that I've moved back west, Alltel tells me that they 1) can't give me a local number, which the person at the Alltel store told me was not a problem and 2)they can't release me from my contract even though they can't give me a local number. Also, when I had to get a new phone last year, I signed on for another year because they said I could get a local number when I moved. Turns out the first bill they sent out after I signed up said my contract was extended for another 2 years instead of 1 (which is apparently what they do regardless of the length you signed up for). Customer service tells me it was my responsibility to call and tell them I had only signed on for 1 year and not 2! What kind of insanity is this?!? What weasels! I know no one company is perfect but please use anyone other than Alltel. Alltel really needs to catch up with the others as far as customer service. Also, they don't give you as many minutes as the other providers and they charge more to cancel ($200). I'v also had to call them on several occasions because someone in billing doesn't know how to do basic math. Anytime I went over my minutes, I would have to call them and tell them they got the calculations wrong. I would say that they're all a bunch of monkeys but monkeys are smarter than the people who work at Alltel. The only reason I gave them 1 star is because that's the only way to submit this review. My true rating would be 0. What a disappointment.