Our rental broke down and instead of paying for a cab to the airport, Fox sent out a new rental car 2 hours later than they promised it. We ended up missing our flight and had to stay overnight for the next flight in an expensive hotel since all the cheap airport hotels were booked. Fox did not reimburse us for making us miss our flight and forcing us to stay in an expensive hotel overnight. The manager was unavailable and refused to return our phone calls throughout the entire experience. He still does not return our call when we attempt to get reimbursed. I will never rent with Fox again.
