Pitiful customer support,grossly incorrect billing and one of the most annoyingly inept automated phone systems I have ever had the displeasure of using. Did you ever want to experience "hold hell"? call Qwest on a weekend with questions about  why you are being double billed.

I can understand why they make it hard to reach a CSR with "service" like this. The only 24/7 "support" you can contact is well out of throttling range in the Phillipines!

I would switch to Cox, only they are even worse! (Sad, but true)

Nothing would make me happier than to have a competent, profesionally operated DSL provider come to the valley, and put Corx and Qweased away for a dirt-nap.

Rated "one star" because a lower grade does not exist.