We experienced the worst Car Rental Service ever in Anaheim. In addition to the 1/2 hr. wait at the Airport for a Shuttle, we had to wait a 1/2 hr. for the Service Rep to figure out how to release the car we had reserved. When we returned the vehicle, we encountered the same wait due to the another Rep's poor training. We contacted Corporate with our complaint. They said we would be contacted by the Manager on site, but still haven't heard from them. We have no plans on going with a "cheap" rate again to save a buck. We would rather pay more next time, than have our invaluable vacation time wasted.