Yes I'm a verizon wireless fan but i agree the service is starting to become very poor in some areas and very good in others. For example a couple years ago when i first bought the phone it worked great! i would see full bares on my phone almost all the time but i think last year i started to see that this was becoming a very rare occasion. The only time i see full bares now are when I'm in the more populated areas in Maine (i live there) but when i go into the rural areas i get weak signal all the time sometimes no signal at all... I'm not sure whats going on we should all def. call Verizon and inform them about these problems and maybe they will take us seriously and make some changes to there so called "reliable network"