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SMI Sales (smisales.com)

reviewed by LeagleEagle

SMI Sales offers a variety of workout and exercise equipment.

LeagleEagle
10/24/2007

SMI Sales (smisales.com) 1

The owner of the company is gentleman named Bruce Blackman (may be an alias). His supervisors, Keith and Brandy, are abrasive and curt. Their costumes are shoddy and stained. DO NOT EVER DO BUSINESS WITH THIS COMPANY. The owner, once I informed him that recording and listening to my call without informing me was in violation of federal wiretap laws, said that he "was not going to waste his time talking to an idiot". That, I most certainly am not. My fervent hope is this company is shutdown and zoogster.com is permanently closed. I suggest everyone call the BBB in Georgia, and perhaps the States Attorney as well. People like this should not be allowed on the phone and the positive reviews on this website were posted by employees of the company. They are con artists and deserve bankruptcy, shame, and depending on how many people they have ripped off, jail. With luck people will simply stop doing business with these jerks.

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acutegrl commented 762 days ago.
I am most certainly not an employee of the company, just luckier than you. However, my immediate action of request to cancel my order was probably also a deciding factor. I agree with you, however, that processing a return shouldn't be such a hassle. I recently returned a Halloween costume to Annie's Costumes because it was not the same one pictured on their website nor did it match the picture on the packaging it came in. Luckily I placed my order on Oct. 14th which still made me eligible for a return. The downside, however, is that I had to pay for shipping and a %15 restocking fee. Depending on what type of costume you wanted, try 3 Wishes. They have excellent customer service and returns are a breeze. Sorry about your experience with SMI.

angbee8 commented 455 days ago.
You'd think one review would be enough... Same guy posted a duplicate review. Man, you really are trying to bring a good company down, huh? Again, I had no issues with Zoogster. And, Spoke with the infamous "Brandy" herself.... She was most pleasant.
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