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Advantage Rent-A-Car

reviewed by Zapatos

Zapatos
10/26/2007

Advantage Rent-A-Car 1

Advantage Rent A Car does not seem to be a reasonable choice for rental cars in Salt Lake City, or anywhere else. Here are three observations about my experience. First, when I got to the desk at the airport, the customer service representative indicated that even though the website indicated that I would receive a Chrysler Town & Country van or similar (extended room for luggage, 6 cylinders), the only vehicle available in the class I reserved was a base model Dodge Caravan (no luggage room, 4 cylinders). I was told I could get a Hyundai Entourage (extended room for luggage, 6 cylinders) for $200 more. Classic bait and switch, but with a deceitful twist.

Second, while the other rental car companies have vehicles on-site at the Salt Lake City airport, I had to wait for an Advantage bus which took me on a long ride to their off-airport location. Third, the vehicle I rented had a cracked windshield, high mileage, and an unsettling engine noise.

I rent vehicles often for business and pleasure travel. My experience with Advantage Rent A Car qualifies as the wost ever. I hope that my review might help others avoid the mistake I made.

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goodluck commented 734 days ago.
I totally agree with you, I went though a horrible experience with this company in Dallas, rude, bad attitude, talk about jokes and their family matter than working on the long line customer, cannot locate their own after making you wait for 1hour and 10 minutes, un-disclosed and inflated service and handling fees........it is a horror experence.

Longimanus commented 589 days ago.
We were planning to rent a car from Advantage at the Salt Lake City airport (we thought they had an office in the Terminal). After reading your review, I think we will pass. Thank you very much for your warning.
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By the Numbers