Expedia.com 1

I've been calling expedia every day for a week now and I've been on hold for 3 hours each time, finally someone picked up but said she couldn't help me with my problem- changing a flight that expedia has emailed that the airlines has changed the flights ( this was after going through the menu selecting the right locale for flight changes...) I asked to speak to a manager or someone and she said it would be just as a long a wait....nice stock answer.