This is a horrible company to work for. I've been employed for almost a year, and the company has gotten progressively worse. First, you are responsible for idiotic customers who don't know the difference between a display box and the actual film. Furthermore, if you care about your paycheck, you are told to stay until EVERYTHING is complete, so that the morning crew has nothing to do. Unfortunately, this task can run far over the expected clock out time. Certain customers don't even give the right information! They just lie and give someone else's name and get offended if you ask for ID, so at the risk of a hissie-fit, you have to pray that this person isn't lying, which unfortunately is rarely the case. Certain customers who live with the primary on the account will rent under that name, then return the movie several days late, and hold you responsible for it! The promotions for movies are constantly changing, now it's literally almost every other week, and it's outrageous. The computer system is outdated and horrendously slow, so often the employee will be ready to finish a transaction, but the computer is still lagging behind trying to price the damn movie.
The hours are inconsistent, and one might reserve a certain time up to six months in advance, and then not get it so the manager can fit his/her schedule better. The new E4 program is basically saying that you have to exploit the hell out of the customer at every opportunity, much like retail elsewhere. This company doesn't care about its employees or its customers at all, if it did, it would have a bigger movie selection, and more movies in stock. Those smart enough to realize that have left, meaning that some stores don't have enough work. I couldn't go one day without my phone asking me to come in to either cover someone else's shift, or help around. Essentially, this company forces you to do too much without paying you enough for it.

Avoid them at all costs.