I`ve used mail.com for 5 or so years now. Signed up as a paid member a year ago. Problems regarding site maintenance never bothered me much - only a few hours here and there. I pay for an ads free service but recently they`ve started adding news links to the pages and sending me mails advertising products from their sales area. News headlines are basically the same as advertising - unwanted clutter,
or even worse - NEGATIVE clutter. I contacted them and there is nothing they can do. Gmail is the way to go.