This company opened a new account without my husband or I knowing we were doing so and I started getting creditors calling me. They never sent me a final bill from the old account and would not allow me to access the information. Three months later I am still fighting them. I will GLADLY PAY the $175+ PER LINE charge (we have 4) to GET RID of Verizon Wireless at this point! I would think more than twice when dealing with this sneaky company anyday!