would get no star would that be possible...seems here only the free service for those fortunate enough to be allowed to stay that way has any merit, however after continued unauthorized billings, cancellation not being recognized for two months and then the horrid experience of hour + wasted trying to get to talk to someone...my advice FORGET IT!
Pity the poor customer service person who had to keep her professionalism (which the individual did well while her management hid behind her) as I pretty well lost mine.