Knology liars! Been working patiently with knology for almost 2 years. My internet connection drops several times a day. They told me it was my router, not them. I have replaced my router twice. Now I am using a top of the line Netgear router (recommended by them). Still having the problem. They want me to replace my router AGAIN! This one is less then 6 months old. They have been telling me all along that NO one else in my area is experiencing the same problem. In talking with neighbors last night I foiund that others in my area have been complaining to them about the SAME EXACT problem. I say time to go COMCAST!