I've never had good luck with TCF bank and when a mortgage broker talked me into using them for a second mortgage I immediately knew I made the wrong choice. I'm not a complainer. They just don't know how to process transactions, can't even apply interest and principal correctly to a mortgage loan. Every month since I opened this loan I have had to call my TCF contact and have her fix something. They also did not send me any notification re: ach debit; did not start taking it out when I requested. I have called their staff at the HQ bank and they are rude or just plain ignorant about transactions / process. Never again will I use them and I'm going to refi asap.
