I had a horrible experience with Verizon Wireless. I was a customer for 1yr when I bought a Palm Treo from them. I added unlimited picture messaging, but they charged me for data usage when I sent/recieved pictures becuase of the type of phone I bought. At no time when I bought the phone was I told that Treo users would be charged data kilobytes for picture messages. I called the company to tell them they were violating their own Terms of Service. They did nothing and continued to charge me every month. Instead, they wanted me to upgrade to a Data plan. I would not recommend this carrier if you have a palm Treo phone ... or if you want an honest, ethical phone company.