HORRIBLE. Don't trust these people. Rented a car in Germany, returned to Italy and was told everything was fine and we were paid up. Our account was debited. This was in July. Now we have received replacement invoices for more money (written entirely in German, which we do not speak) and now have received a collection letter from an attorney on their behalf. We will fight this, smells like fraud, it appears they may either be recharging to take advantage of a higher Euro rate, or they are just adding an additional charge(s) months later, unbelievable.
