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DSL Extreme

reviewed by dslextremesucks

DSL Extreme offers a variety of communications services including DSL, dial-up access, and hosting.

dslextremesuck s
12/26/2007

DSL Extreme 1

DSL EXTREME SUCKS! They want me to keep paying even though the dsl does not work.
1. Technical Support has us replace all ethernet wires, our phone lines, our phone wiring of the house, 3 dsl modems, and more... we also replaced all filters on the phone lines, removed all extra devices from the network (rendering our home network useless). I did all of this because the dsl would not work. Step one: are we close enough to the central office? NO! Time for technical support to figure that out? 3 months!
2. Billing - I signed up a for a contract for the new increased speed (1.5-3), which they never provided. Ultimately they decided that I would never achieve that speed, a service we never should have been offered. Guess what, is my contract null and void since they never provided the service the contract stated? Of course not! We must pay through the end of the contract for a 384k line. Ridiculous.
Not recommended. Should be reported to the BBB. Avoid at all cost.

Add your vote! 2 Helpful / 0 Funny / 2 Agree / 0 Disagree
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eotw8399 commented 708 days ago.
since you're the most recent reviewer this helps alot to me. thanks. i was going to switch to dsl extreme because my review of earthlink is basically the same way as your review stated about dsl extreme. but now it's like that old saying "grass isn't any greener..." i wanted to click the agree button also.

themony21 commented 658 days ago.
I had a poor experience as well.. I suggest to go with at%t which has the best customer service or sonic.net which i am now having service with.
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