Thanks Lexi for your review. That machine was fixed like a month ago. My technician didn't tell me that he made a mess with water leaking from this machine. I guess he sucked it up and cleaned up after the mess and didnt tell me about the mess, just the leaking part. Things happen and sometimes it's out of our control. That machine has been fixed and I hope you'll continue to use our services in the future. Owner MiamiCarpetCleaning.Com Michael R. Branco Sales@MiamiCarpetCleaning.Com