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WildBlue

reviewed by RickyDiamond

WildBlue provides Internet access via satellite in the United States.

RickyDiamond
07/15/2009

WildBlue 1

I signed up with WildBlue, paid the outrageous $350.00 start up fee and bought the $49.95 a month plan. I have had it now for 6 months and counting and I have never been more miserable. At first like everything you purchase these days it seems, it seemed to somehow loose the connection. You can't run more than one computer off of it or it will screw one computer up. The speed is terrrible, I write faster than it brings up sites and now I can't wait until July to tell them to take me off their contract. WildBlue is not customer friendly, they just want your money. They don't even use their own product. They have another internet provider that handles their offices so what does that tell you about a company that won't use it's own product? Sure you can get faster service if you pay more money but the fastest service doesn't even come close to the slowest DSL. WildBlue is just for people like me who can't get a provider because we live in a region of the U.S. that God forgot about when he was handing out civilization passes. I can't wait to move and live in a place with high speed internet and than WILDBLUE can KISS MY MOON PIES. They won't steal anymore of my money for poor service!

Add your vote! 2 Helpful / 0 Funny / 2 Agree / 0 Disagree
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drdaldds commented 633 days ago.
If you are as unhappy as I am with Wildblue, do something about it now. I filed a formal complaint with the colorado BBB about them. This is the address and case number. Flood them with your own complaints and expoeriences, and do it now. Maybe we can effect these people yet, with a public outpouring of disaffection. At the very least, we can give them a black eye, and prevent them from hooking more suckers. denver.mica@bureaudata.com BBB Complaint Case#75044904(Ref#73-9036631-75044904-5-1100)

drdaldds commented 627 days ago.
This guy is part of the problem...as I found out. mpauldino@denverbbb.org Try these: FCCInfo@fcc.gov info@bbb.org coloradosprings.par@bureaudata.com Pogue@nytimes.com ccabuse@wildblue.net legal@wildbluecorp.com sales@egain.com billing@wildblue.net wbabuse@WILDBLUECORP.COM wbcampaigns@wildblue.net COMPLAINT@FTC.GOV info@wisconsin.bbb.org David.Kitzmiller@fcc.gov IC3@ic3.gov bbbservices@council.bbb.org Write them all and raise holy hell...I did.

colt commented 557 days ago.
I continue to have satisfactory service at the 500Kps download speed. I find it strange that Ricky gives WB a 4 star rating??? I am wondering if it is not the reseller that is the problem in most of the 1 star posts???

CJDavidson commented 496 days ago.
> They don't even use their own product. Of course not. They are located in The World, where light, cable and DSL are available. > ..the fastest service doesn't even come close to the slowest DSL. So get DSL. > ..we live in a region of the U.S. that God forgot.. You live in the boonies, where cable/DSL does not reach? WTF are you complaining about? Your choices must be Nothing or Something. (something slow must be better than nothing. How much would a man dying in the desert pay for a trickle of water?) Glad your contract is up, and you will be finally getting out. More sat-beam for me! I wish you luck with your next ISP. C :)

RickyDiamond commented 143 days ago.
I don't remember giving WildBlu 4 stars and if I did it would have been a negative 4 stars if that is possible. I finally got out of my contract and now I am happy with Charter Cable which is GREAT and I have never had a problem with them in over a year with their service. Wild Blu tried to tell me that I had a 2 year contract when I canceled their service after one year and told me that I had to pay them $300.00 to get out of my contract but I sent them a fax of my original contract that was for one year only and never heard another word out of them. So if you are thinking about getting service with Wild Blu, DON'T!!! It's a rip off and a scam and it's only about how much money can they get from you!
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