I'm on my 4th phone in the same model line, and each one has deleted my address book entirely.
The coustomer serive sucks untill you get to a general manager, who was the first person to tell me about they're address backup system, WHICH I FOUND OUT TODAY DOESNT WORK!
I have extream anxiety, and had an attack at the local Target, went to call for a ride/help, and no phone numbers. I went to back up, no luck either.
I can't belive how much hey don't care that this model is so unreliable! I they wont even let me trade it in for a cheaper model in exchange, after i've returned 4 to the warehouse!!! I'd have to buy a new one at FULL PRICE! Thats like 145$ for a cheap one!
I just want a phone that works, or people who are willing to help fix it!
My family and friends who use this are so fed up with them that we're all leaveing after our contracts are up.
DONT TRUST THEM!
