Yes they did have the car and it was new and clean. Unfortunately, they were less then forthright with the fact that take a $250.00 deposit out of your account before you leave. They also were not honest about when it gets put back into your account. When it was not "immidiately" deposited into my account, they blamed it on my bank until speaking with the bank manager and suddenly changing their tune. The have no problem taking your funds immidiately but putting it back is a different story!! Renter beware!!