I'm in the middle of a war with DSL Extreme right now. I signed up for month-to-month in April 2007. In Aug. 2007, I moved and was told "all is well, we'll move your service, blah blah blah." Same price, nothing changing. Well, I'm moving again. I go to cancel and I get a note that I'm under a 1-year contract and will be dinged a $250 early cancellation fee. I KNEW I was going to be moving again and NEVER EVER IN A MILLION YEARS would have signed a 1-year contract. NEVER!! They're telling me they sent me a new contract but "you apparently didn't see the invoice." Yeah, no shit! So I ask to speak to a manager over the phone and "They're too busy. We can have someone call you back." I demanded to talk to a manager but NOOOOOOO! ONLY AT THEIR CONVENIENCE!!! I can't believe how horrible their customer service is. I said I'd wait until someone was available to speak with me to resolve this but THEY'RE TOO BUSY and will call ME back when they are available. I AM SO MAD RIGHT NOW. I was forced into leaving a message asking, begging for them to call me back tomorrow at 9 a.m. I am NOT going to get stuck with $250 fee. I can't take my DSL service with me, and there's no way in hell I would now anyway. I could just SPIT NAILS right now.