Qwest is terrible. My service regularly goes out, sometimes for 3 hours at at a time. I would rather staple bologna to my face and stick my head in a tank full of piranhas then have Qwest "super fast" DSL. When using the Internet I frequently have connectivity issues. Forget watching movie trailers because the movie will be out on video before the trailer finishes downloading. If you enjoy gaming then get ready to be the scourge of all your friends. Not only can you not host anything but in the rare opportunity that you do the game will be so laggy that everyone is likely to drop and make fun of your crappy dial-up connection. I would rather shave my head with a cheese grater while chewing on tin foil, then call Qwest tech support. all the reps have ever been able to do is tell me that my line is being serviced... the funny thing is that it happens every other day... for at least an hour or more. Although this may be due to the crapy off brand coby modem they send you. In short if you are a gluten for punishment then Qwest is great. however if you have any other options.... even "high speed" dial up you may be better off because at least you wont be paying the exorbitant undisclosed surprise amount Qwest will dream up to charge you. If this company and product could earn negative stars I would gladly do so.