Absolutely the worst service I have ever experienced in my whole life. I will NEVER, EVER recommend Sprint to anyone!! If I could hurt their business in some way, I definately would. What a bunch of two-faced, back-stabbing, lying, cheating bastards! Everytime I call, I have to wait for at least 15min just to get transferred over to wait for another 15min. This could go on for an hour or more to get absolutely nothing resolved. I HATE THEM!! For those of you who rate them with more than 1 star, you have obviously never had to deal with costomer service or you're one of them just skewing the ratings. I don't see how they can stay in business much longer. Good ridence.