Wachovia
1
My life experience will show just how plain an simple Wachovia does not care about its customers and their policies will screw you.
In 2003 I was selling an automobile for a large chunk of money. I had a buyer who wrote me a personal check. I told the buyer that the check was subject to clear and be deposited into my account before I would release the title to him (this is typical). At his time I was banking with the Wachovia on Bee Ridge in Sarasota, FL - So I deposited the check their, where I deposited 1000s of checks and was a long time customer ever since they were First Union.
Anyway it took almost 4 weeks for the check clear before the funds were added to my account. Once I saw them in my account which I checked online. I transferred my property to the new owner.
4-5 days later I get a statement from Wachovia that they have withdrawn the amount of the check for my car and hit me with a bounce check fee on top of that. I immediately went to my branch to get to the bottom of this. The Branch manager who I knew by name and who has helped me before in short explained that the check was a fake check and that in the small print of papers you never ready when you sign up for a bank account it states that it is not the responsibility of Wachovia to determine if a check is fraudulent.
I of course begged to differ and asked why the money was put into my account if it was a fake check. The Manager then explained to me that the money is loaned to the customers and then paid back when the check clears so that ppl dont have to wait to get access to their money before its really cleared at the main headquarters.
I can not believe Wachovia stood behind its process that just because the money is in your account and you waited the proper time, it does not make the check real and the money yours to spend.
I of course called my lawyer soon after who advised me on how to get the paper work on the check from the bank and how to go about closing my account. We found out that Wachovia processed the check at 3 different branches as it made its way to headquarters where it got denied. My lawyer and I pushed the case for about 6 months but I am not rich and Wachovia just keep dragging the case out knowin i was not goignto make the long haul financaly. I had to drop the case as they just keep dragging it out over stupid little games that lawyers play until I ran out of money
In the end Wachovia scammed me out my money, a car and hit me with check and laywer fees. I since then have started 2 businesses that produced about 600k a year and I told my partners that we can bank anywhere but Wachovia. I have also helped all my past girl friends move their accounts, Got all my family to move their accounts and I will never ever ever, ever ever do business with them again. Not a credit card, loan, cd, IRA, nothing. Matter of fact I will per-sway anyone and everyone who will listen not to bank at the worst bank with the worst policies and service WACHOVIA.