Ok this bank would get a 4 star rating. Except they like taking your money. Every other bank is glad to keep you happy by deleting fees that probably are not your fault. This bank had the wrong address for my cd account. I had asked them to send me a notice when it was ready to close. I never got that noticed. I got a letter saying a low 2% 6 month cd had been opened in my account with the money that was in my first cd. I went to the bank and told them i never got a letter saying i had to take the money out or it would renew. They said that there not obligated to send a letter but they will if you ask and it was not there fault they had the wrong address and i could have checked it earlier. The fee was suppose to be $50 it ended up being around $250 because i lost the interest from the first cd. They said it was in a no interest cd even tho it was 5% cd. Why would I put money in a no interest cd. I am currently in a lawsuit with the bank I said i would drop it i just want my money back and them to apologizes they won't. The bank features would have earned this bank a 5 star rating. But they blame you if they do anything wrong and even when threatened with lawsuits think they didn't do anything wrong and its not there job to catch there mistakes its mine? They also were rude to me when I came in with work close on. I buy and rebuild houses and its a messy job. They looked at me like I was less value then there normal customers. Well I've wasted enough time telling you how bad this bank is. I would not recommend it at all. If you don't like somebody at work this would be a good way to get them tell them tcf is good.