I have always fed high quality food but after the food recall reached the Wellness brand, I decided I needed a change. I originally switch to Timberwolf because I had heard great things about the brand and the great ingredients.

I fed Timberwolf (both Bison and Elk formulas) for about 9 months. Even after the price increase, I continued to buy their products because I want the best for my dogs. When I was at the store last Saturday, I noticed the packaging and names were a little different. I asked if anything had changed besides the name and was told "only the labeling". I bought a large bag of the Bison and fed as usual.

After feeding my dogs dinner that night (Sat) and breakfast the next morning, I noticed their breath had a strange smell, almost metallic. By the 3rd meal (Sun. night), my husband informed me our Lab hadnt finished his meal (all 3 of my dogs take eating very seriously and would NEVER skip a meal). The other 2 both threw up randomly starting Sun morning. My Lab continued to seem uninterested in his food, usually eating of what he normally ate. I was concerned about their symptoms, but not enough to go to the vet. On Tuesday, the diarrhea started.

I mentioned it to my coworker (also feeds Timberwolf) and she suggested calling the company. I called and was told nothing had changed and to check the expiration date on my bag. Upon doing so, I noticed the ingredients had changed. Chicken fat was in the place of Salmon oil (which had moved way down the list) and brown rice had been added. I immediately called the company back for an explanation. After speaking to a rude customer rep. I was transfer to a supervisor/manager. He claimed the formulas and ingredients had stayed the same, the packaging was just wrong. He wanted me to believe that for months they sold bags of food with the wrong ingredient lists. Not just one formula mind you I can only speak for the Bison and Elk, but both ingredient lists were different.

Im not sure what to believe. Either Timberwolf is a lair or completely incompetent It took them MONTHS to notice their bags were labeled wrong (FYI - internet sites that carry the food had the wrong ingredient list as well). Regardless of the answer, I have lost faith in their products and will NEVER buy from them again.