I just switched to Verizon from Cingular (big mistake). I have had more dropped calls in the one month since I switched than in all four years I was with Cingular. The coverage map shows complete coverage in my area, but the voice quality is horrible, and most of the time, the people I am talking to over the phone complain that they can't understand me because the first half of my sentences are cut off. If it is not a problem with the network, then they are simply selling crappy phones. I had to upgrade the programming on my first model, thinking the phone itself was the cause of the poor quality, but then the phone stopped working all together. I am not on my second phone (I went with a motorola.. another mistake) and the quality has not improved one bit. I am NOT looking forward to being stuck in this service for the next two years :(
