Dish network doesn't give a crap about customer service. They know they have you locked into a contract so they will get their money regardless. Their technicians only work from 8 to 5 and they will not give you anything other than a 5 hour window. Apparently none of us have jobs so we can sit home all day and wait for one of the technicians. If you need a Saturday appointment, be prepared to wait at least a week to get one. We had constant, continuous problems with our service and every time I called to get a technician they told the good news was it would be free since we were still in our 90-day warranty period. Every time they send out a technician it starts your 90-day warranty period over. Guess what, we had this crappy service for about 6 months and never did get out of our 90-day service period. What does that tell you?
