I ditto everything stated below. BEWARE - DO NOT USE! I wished I would have looked this up in the beginning. Lesson learned but what a nightmare of a lesson. They hired an unprofessional moving company. When they arrived I knew I should have turned them away. My estimate was low balled to the point of me paying 3 times as much as the estimate. They did not include the insurance like I asked but was told was included. They are tyring to charge me for boxes not used and I am the one who has to prove the mover did not use dishpack or waredrobe boxes (the mover thinks that if they packed dishes and clothes they used these types of boxes - which happen to be 3x as much as the boxes they did use). The list goes on and to top it off customer service is non-existent. THIS COMPANY NEEDS TO BE PUT OUT OF BUSINESS.