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guru.com

reviewed by ep2002

Guru.com is an online marketplace for freelance talent that allows employers to post projects, and professionals to post their profiles.

ep2002
04/26/2008

guru.com 1

I was a company hiring independent contractors on Guru, & they had attitude almost from the very beginning of my stay there which was around 3 years. Some (not all) of the ICs were immature, arrogant, unskilled, unreliable, disappeared, or refused to fill out simple job applications. This shows me they aren't quality professional people. Sometimes these ICs would get me going trying to blame us instead of taking responsibility for their actions, so I would speak my mind. These little babies would run & cry to Guru, & the next thing I know, Guru is telling me I'm in the wrong & the ICs are in the right. This happened several times. I even had someone at Guru tell me we were too small a company, & we should go elsewhere. I was shocked at how I was being treated by Guru. Guru didn't like it when I didn't rate the ICs with 5 stars. I found this out when an IC wasted my time, I was very nice to her, we talked back & forth, & then all of a sudden she refused to fill out the application or something, & then blammed it on my ratings of others. This spoke volumes about her confidence in herself, but once again, she ran crying to Guru because we were upset that she wasted our time & then used some other excuse instead of just not responding to the ad in the first place. I was once again told that this IC was in the right, & I was wrong. So a company isn't allowed to say what's on their mind, they have to tip toe around Guru's precious immature, insecure independent contractors. I never swore at an IC because I would never do that, & many times I was unable to say how I really felt because I felt like Big Brother was watching me. Not ONCE did Guru ever admonish an IC. Not when I was spammed with tons of ICs that don't read the hiring ad & complained, not when they did anything wrong, or instigated any kind of argument between me & them. I even had an IC who told me he was an assassin & Guru still did nothing. Finally after spending what I feel is a lot of money with Guru, I was banned from the site for once again telling an IC that he was unprofessional b/c he refused to fill out our simple online application. I guess Guru feels that a company's application is not necessary because that is what I was told, that the IC has the right to refuse & while I agree, I would never force anything upon anyone, I don't respect people who refuse to adhere to mandatory business practices. Why the majority of the Internet feels applications shouldn't be standard is beyond me. This is no different than any other position one might apply for. I have heard other stories of how Guru has sided with the IC, & never with the company. It's very clear it's a one sided company. Guru is in it ONLY for the money, they don't look at each incident on its own merit. If you spend hundreds of thousands of dollars they won't do anything to you, but if you are a small company & can't spend that much, they don't like it when you speak your mind. I'm glad I didn't listen to that one Guru employee who told me to get lost. She was lying when she said they didn't have anyone in my price range because everyone on there was of high end quality. I came across many ICs within our budget, & even other high end priced ICs didn't have the skills or work ethic their hourly rate commanded. In my opinion Guru is nasty, & shouldn't even be in business. In the last year I've barely had any responses to my ads, whereas before I used to get tons. All Guru does, in my opinion, is enable these insecure, immature independent contractors by allowing them to be unprofessional, act like babies when they are told why their attitude is terrible, & rather than enforcing good work habits & treating a company online just the same as they would offline, they allow these ICs to cause undo stress by being flakes, or refusing to be properly screened.

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nsrivastava2 commented 351 days ago.
Hi ep2002, I can understand your state of mind when your work does not get done in time with good quality. But, after reading through all your review comment I can say that you are being a little unfair to the the Guru.com team. As an employer as well as a freelancer I have worked with Guru, and I can confidently say that they are very fair in their proceedings. As a freelancer I came across an employer who firstly asked me to make a simple website but with time kept on increasing the requirement. I kept on working just for "user's delight" factor. But when things went out of hand and budget I had to raise a voice. I got a fair bit of help from Guru team. At that time it was 100% employer's fault. We worked on a $250 project for more than 2 months and still employer was not satisfied. Now as an employer, I had one flash banner to be made from one of the freelancers as I am not expert at working in flash. But that person did not complete the job and tried to even fake things so that Guru takes it to be my fault. But it was good arbitration done by them and saved me.

ep2002 commented 351 days ago.
Nsrivastava2, what has your situation have to do with ours? LOL, while you may have had problems with an employer, that doesn't mean we are all like that, or our situation was even close to what yours was, & I wasn't talking about one situation, but many times we had problems, so please don't project. Thank you

undrmployd commented 289 days ago.
ep2002,
I have to agree: basing one instance on someone's experience with one employer isn't fair to all other employers. However the same observation applies to ICs.
I haven't put much thought into a cure for the disease, but it sure is a difficult one to find.

ep2002 commented 289 days ago.
True, but I deal with TONS & I mean TONS of ICs every day (wish I didn't). I have to assume it's not logical that ICs deal with even 1/2 that amount of businesses, b/c if the business isn't professional & they just ignore the IC, the conversation goes nowhere. I try to always start & end the communication with every IC unless I am very swamped. I don't leave people hanging.

Thanks : )


Michelle
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