I will never use Directv again. This is by far the worst company that I have ever dealt with. I have been a victim to many of the issues that have been stated on this web page and I am extremely disappointed with the level of service that I have received. I have spent at least 8 hours on the phone with Directv over the past two months, whether it is dealing with improper installation, missing channels, faulty equipment, intermittent service, or anything else. I have never felt this strongly about a company in my life. I am warning anyone interested in Directv, do not sign with this company. If you want the NFL Ticket, go to a bar or restaurant. Eventhough, you may spend money at the bar, you will live longer because you will not have to deal with the stress of being a Directv customer. It is not possible to be more dissatisfied than I am with this company!