Charter bought my local cable company. In the first month of the transition I received two bills, one from the prior and later from Charter. I paid my prior company then received Charter's bill. I placed a stop payment on the first check and paid the Charter's invoice. A week later Charter sent a letter saying their bill was sent in error. I had already paid the Charter bill and figured they would straighten it out and send adjust my next invoice.
I received a letter today saying that if I didn't pay another $75 they would disconnect me. After calling India and live chat over their website, I'm no better off.
Any portion of any star > 0 = positive. I've got nothing positive to say about Charter.
