I too, have been an Earthlink subscriber for many years. Fortunately, based on the other postings, I have not had a serious tech issue with Earthlink. Of course, I am primarily using EL as my web mail. My complaint is that I am paying for their web mail and within EL's web mail interface I have to deal with stupid BANNER ADS. WHY? I could understand if I was using a free service like Yahoo, gmail, etc. but I pay for this service and still have to put up with BLINKING BANNER ADS while trying to read my web mail. I submitted a customer suggestion to EL but just receive a generic "Thank you for your comments" type reply. Yeah it does look like the Earthlink of old is gone! They lost what made them great, customizing for their CUSTOMER! I too will be looking for another service soon.
