I ordered a chair from office depot web. I chose the pick up option from this oracle office depot. The manager did not allow me to take my paid chair. He was saying I can't take the chair because i didn't bring physical coupon, he would not take my printed processed order confirmation email with discounted coupon. He also said I can't combine two coupons together, which was not indicated on office depot ordering web at all. I contacted 1800-go-depot customer agent, they said my order was perfectly fine. When the 1800-go-depot customer agent tried to call this specific store, the store manager rudely hung up the phone on the office depot agent. So the office depot agent promised to make up the horrible customer service by shipping a free chair to me, but he had to forward this issue to their management team first and report the problem. This black store manager of the oracle office depot intentionally prevented customer to take the ordered item and cancelled their order without asking the customer. This was very rude and uncultured behavior of him to do that, and embarrassed the whole office depot team. Don't go to this store to pick up your discounted item online, because they wouldn't let you. Overall, this was about a $50 chair, don't know what went wrong with this idiotic pathetic guy, he deserved to get fired