AT&T is completely incompetent. I hesitantly upgraded to them from CellularOne because I needed a new phone. After 2 weeks I cancelled and was told i would only be billed for the service I used, about a week later I got my first bill for about $130, I figured the correct bill just didn't get sent out yet. The next day i recieved another bill for a little over $30, and the day after that one for $46, and the day after that one for around $65, and finally the next day a service shut-off notice. Finally I called them, told them what happened, got transfered to about 4 different people, which i might add were all completely incompetent, finally i told them to transfer me to a supervisor, when i finally got the supervisor on the phone I explained the situation, she was *suprise* unhelpfull, so i finally told her that they could shut off my service because i didn't have a phone or contract with them anymore so i didn't care, but if they wanted their money they would send me a correct bill otherwise i wasn't paying them a damn cent... So the next week I got a bill from them for about $130, and the next day one for a little over $30, and the day after that one for about $46, and the day after that one for around $65 then finally a call from the AT&T collections department saying I owed $76, I listen to him rudely yammer on and insult me for about 5 min. then finally told him that i had no problem paying the bill, however i would not be paying them anything until they sent me one bill for the correct amount and if they could not do that they would not receive any money from me what so ever. Of course he got ruder, not that that is a suprise to anyone that's ever dealt with this company. It has been about 2 weeks since that phone call, I never received another bill and I just got off the phone with another collection agency saying I owed $67 to AT&T, needless to say I payed that damn $67 because i wasn't letting some incompetent phone company screw up my credit. The plan I had was about $110 a month for 900 minutes with unlimited text and internet, I am currently paying the same amount for double the minutes, better service and much better customer care. Bottom line is, that AT&T doesn't care about it's customers or its service quality, they are a bunch of rude over-payed incompetent jackasses. They dont even deserve to get the one star rating it took to post this!!!