Crap. Their customer service is horrible. The internet doesn't work like it should, we pay for the highest speed and it's crap. They are the worst internet company that I have ever encountered. We used to have Time Warner in San Diego which was GREAT. Now we had to move to Las Vegas due to military orders and Cox has a monopoly here, they are the only "high" speed internet around and it's not even worth it. They also would not remove a service I did not want which was the voice mailbox without taking away our unlimited long distance when I was told before that we were allowed to do that. The employee put me on hold for 45 minutes before I hung up.