I was skeptical after reading all the reviews, but the price was so good. I decided to make a reservation at two car companies just in case Fox did not work out. I called for the shuttle just as I landed because I read some reviews that said you wait forever for the shuttle. We picked up our luggage and the shuttle was there within 10 minutes. There were several people working the front counter when we arrived so I did not wait in line too long- maybe 5 minutes. The office is a dump though. I would use the bathroom before you leave the airport. We got the car we reserved without any problems. The return also went smoothly and again the shuttle took us back to the airport within about 10 minutes. It was a very similar experience to other rental car companies I have delt with. I was very worried about using them based on the reviews, but I am glad I did and saved a bunch of money.
