while the experience of flying was acceptable from Seattle to Florida. The plane was so packed, the line for the one bathroom available was not a good experience. But the airlines losing my luggage was the worst. I was paged on my flight to check in with the ticket agent upon deboarding, to be told my luggage had been left in Atlanta. In Seattle they said they would deliver my bag which was a sleep apnea machine that I need on a daily basis, the following day. That was February 19, 2008. It is not May 9th and no machine, no customer service and no baggage refund has been made even though my claim was filed and received on 2/28/08. If you check about the claim you are referred to a call center in ??? (India) And of course, no one knows anything!!!!
Horrible follow-up!!!
