bought 1/5 carat diamond bracelet from Manchester,N.H. store. Went to return after 10 days(30 day return policy full refund) was not honored! I was told that since the necklace was shortened to 17" from 18" that voids the deal as it is now classified as "a custom order" At no time was i told this and also wanted to buy a separate chain. I was talked out of this and they offered to shorten for free!!!!I have contacted my attorney and will also contact the media,atty general,bbb and anyone else that will listen. the worst customer service that i have experienced.........
