Had to give DirecTV one star because no stars was not an option. I can't say I ever had a problem with the actual service, however their customer service is absolutely horrendous! I moved and tried to have my service moved with me, however they were not able to get a line of site. I was told that I am responsible for a $350 cancellation fee. I told them that I am not cancelling because I want to, they just can't provide service. I can't figure out how this is my fault! Was I supposed to take a DirecTv technition to look at aapartments with me? Does that even make sense? I am tempted to let it go to collections, just on sheer principle. I don't understand how this is not considered shady business practices. I would sooner eat $hit than get service through this company again! All of the customer service agents I spoke to, and believe me there have been many, agreed that they thought this policy was wrong, but not one of them could do anything to help me...
