I've been in the computer support business for 26 years, and an MCSE for about 10. I've emailed her to question some of the answers I've heard, and found that she knows the underlying technology, but tries not to overwhelm average or novice users with internal minutiae. If you're a hardcore geek, you will know better ways to do many things, but if you're the average home user (her target audience), she can help you, as can her website. Frankly, I've quit trying to help non-techie friends, as they always know better - they just need a little help getting rid of this virus/spyware/keylogger/rootkit, and they'll be fine. Heck, they know so much more than me, they should be working for the vendor (as I do), and why am I paid so much, anyway? Keep her program in context (computers for amateurs), and it's good. Oh, and her name really IS Komando - it's not some right-wing thing. I may just as well complain about Bob Brinker and his left-wing advice. Don't look for more than is there, is my advice. If she doesn't have a banner that touts "I Hate GW Bush!", she has to be a right-wing shill to some folks. My middle-of-the-road advice (where we get hit from both directions): if she doesn't suit your technical level requirements, or political viewpoint, don't tune in. Cheers.
