These machines are made from name brand components (as opposed to Dell and HP with their proprietary nonsense) and offer great value for the money. This also allows for future upgrades without issues. I purchased an E360 on Jan 4th 2008. It has performed as expected. There has been one issue which PowerSpec resolved immediately via on-site warranty service. I was surprised to learn that the product warranty contained the on-site service considering that this was only a $950 machine. In summary, I am a happy camper.