I ask if I keep the car an Xtra day what would it cost because I might not be able to get it back in time ..... I was told there would be a 15 dollar charge, NOT an EXTRA 10 on top of the 15, but when I got my statement on line they took 40 dollars more than they were suppose to. ... My daughter took the car back because my brother passed away, and I was a mess..... I went on line to check my account and they had taken more than we had contracted for..... I called and spoke with Sara a rep for the Fox Rent a Car....She told me about the extra 10 charge that was at the bottom of the contract and I asked why I wasn't quoted that charge when I specifically asked for those details... She started getting rude so I said let me talk to your manager and she said he was out sick ..... I said well, the charge still even with the Xtra 10 would not come to that much, and I needed my charges adjusted, she then said I had to talk to the manger and hung up on me YA lollolol I couldn't believe it she hung up .... I called back using a different voice, talked for a min. to get her name, then I hung up .... The car was OK, ane when I rented it in SLC, UT the service was good other than the 10 left out.... But .... HELLO they need help with there service help and I never read anything about them till now .... and ya
