I would not recommend this company. The lady who I spoke to at the San Francisco Rental, Tonya, was rude and had no customer service skills. There was a discrepency with my bill and she completely blew up. There was not the car I orginally asked for when I signed up for a rental well over a month in advance and the agents we not friendly at all. They are a train ride and shuttle ride away from SFO and its not worth it!! They are unprofessional and rude. I am truly worried that my credit info will be stolen by one of the employees.... SERIOUSLY Shady!