I used to be a ADT customer, for three years, as I waas properly told originally. I did try to cancel early, but gave up and waited out the contract. My frustration is that even now they still mess with my security. Has anyone received the renewal letters they send out. White with large red letters, stating that they want you to reconnect, right on the envelope. I might as well have a shirt on that states I have $500 cash in my pocket. Although I don't count on a alarm system to prevent people from entering my house, I tend to shy away from the practice of announcing it to everyone who can open my mailbox, which is everyone. I don't think there is any recourse to that, but in light of the other complaints I read here, my issue is minor. I don't understand how a company with customer service as bad as them can exist. Many companies depend on subcontracted sales channels, I have never seen the type of complaints I've read about ADT. They should be ashamed.