I use Expedia to get an overall view of all of the airlines, their schedules and prices at one time. With the exception of Southwest, it prevents you from going to different sites. Once I choose which flight(s) I want...I go to the individual airline site and book it there myself. I have found that if you use these "other sites", they have to make their money some way and keeping your money and paying for horrible customer service reps is how they clearly do it. If we don't use them, they won't make money and they will fold. As customers, we need to demand good service or we just won't use them. As for "money saving sites" like those, I always am leary because if it seems too good to be true, then it probably is. Good luck.
