I was once an idiot that somehow ended up working for Bell too! But I didn't let their shitty company policies ruin everybody's lives! As a customer service rep, I tried to get all my customers the most respect I could for their bucks but clearly, the management didn't like it. 5 years ago, the employee's morale was low, now after many rounds of cuts, it's lower than most thought it could go. This company used to be the pride of our country. Greed simply spoiled it. Sell fast cause' it's going down!