2 hr wait for a party of 10 in a wed night. Rude horrible service. I am not very picky about where I eat. Nor do I ask for White Glove service.
I was being taken out to eat (treated to a meal). The service was so bad I left my party behind after I explained that... "Even though I was being treated to whatever I wanted on the menu. I didn't want the restaurant to receive profit for such horrible service." So that was the first and last time I will ever visit cheesecake factory.
I hope location location location is your mantra because there are no other redeaming qualities to your restuarant.
P.S. Everyone in my party related their stories of the missing entrees and continued bad service.
THEY DESERVE A ZERO
Send your complaint emails to investor relations on their website if you want to be heard!